Help desk

Filed by(Required)

First Name Last Name

Email(Required)

Categories(Required)

Incomplete Hours(Required)

Screenshot Monitor(Required)

Separation Notice(Required)

Technical Issues(Required)

Onboarding(Required)

Training(Required)

Hidden

Common

Date Filed(Required)

Date of Concern(Required)

Team Leader/Supervisor(Required)

Staff Concerned(Required)

Name of trainee(Required)

Name of Client(s)(Required)

Hidden

Others

Concern(Required)

Hidden

Training - Defer

Official Start Date(Required)

Batch(Required)

Initial Start Date(Required)

New Start Date(Required)

Hidden

Training - List

List of Official Present Trainees(Required)

List of No Shows(Required)

List of Deferred(Required)

Hidden

Onboarding - H/O

Handover Preparation Date & Time(Required)

Actual Start Date & Time with Client(Required)

Work hours(Required)

Schedule type(Required)

Part-Time(Required)

Client Name(Required)

Is this for replacement?(Required)

Name of VA to be replaced(Required)

Reason for replacement(Required)

Hidden

Onboarding - Ending Client

Hidden

Last Day with Client(Required)

Hidden

Client name(Required)

Hidden

Work hours (FT/PT)(Required)

Hidden

Working with another client?(Required)

Hidden

Name of Client(Required)

Hidden

CM to put on PT/Furlough?(Required)

Hidden

Change Employment Status (FT/PT)

Actual Start Date of New Status(Required)

Full Time/Part Time(Required)

Part Time(Required)

Name of Client(Required)

Hidden

Time Doctor

Old Start Time(Required)

New Start Time(Required)

Hidden

Separation Notice

Start of Resignation(Required)

End of Resignation(Required)

Hidden

Performance Review & Probation & Training

Performance Review Period(Required)

Details(Required)

Pass/Fail(Required)

Hidden

Emergancy Leave

Full/Half Day(Required)

Paid for by client?(Required)

Hidden

Tardiness & Late Login

Shift Time(Required)

Start Time(Required)

Hidden

Common

Reason(Required)

Hidden

Separation Notice

Reliever was provided?(Required)

Hidden

Tradiness

Informed TL ahead of time?(Required)

Hidden

Incomplete Hours & Technical

Completed KPIs?(Required)

Reliever was provided?(Required)

Hidden

Common

Notes(Required)

Attachment(s)

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