VA Exiting client feedback
Step
1
of
5
20%
Your name
*
Your VA's name
*
How satisfied were you with the overall service from LinkedVA?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
How well did we meet your expectations on working with a virtual assistant?
*
1
2
3
4
5
1 - Not well 5 - Very well
What aspects did you find most beneficial/helpful?
*
Check in calls
VA training
Webinars
LinkedIn blueprint
LinkedIn tracker
Onboarding - Set Up call
Onboarding - Launch Plan
Onboarding - handover
Off-boarding process
Monthly VA snapshots
Client Newsletters
VA huddle reports
Other
Other
What aspects did you find least enjoyable/need improvement?
*
Check in calls
VA training
Webinars
LinkedIn blueprint
LinkedIn tracker
Onboarding - Set Up call
Onboarding - Launch Plan
Onboarding - handover
Off-boarding process
Monthly VA snapshots
Client newsletters
VA huddle reports
Other
Other
How helpful/knowledgable were our staff members?
*
1
2
3
4
5
1 - Unhelpful, 5 - Very helpful
How happy were you with the training provided to your VA?
1
2
3
4
5
1 - Very unhappy, 5 - Very Happy
Did you utilise any of the following resources?
*
Resource Room
Monthly webinars
Check In Calls with Account Managers
Other
Other
Overall, how happy with your VA were you?
*
1
2
3
4
5
1 - Very unhappy, 5 - Very happy
How aligned were your VA's values with your own?
*
1
2
3
4
5
1 - Not aligned, 5 - Very aligned
Were your VAs skillset aligned with your onboarding requirements
*
1
2
3
4
5
1 - Not aligned, 5 - Very aligned
How happy were you with your VA's communication?
*
1
2
3
4
5
1 - Very unhappy, 5 - Very happy
How likely would you be to recommend/use LinkedVA again?
*
1
2
3
4
5
1 - Unlikely, 5 - Likely
How happy were you with communication from LinkedVA support?
*
1
2
3
4
5
1 - Very unhappy, 5 - Very happy
Please provide a reason for ending your contract.
*
Not making sales
Not enough work
Financial Decision
VA resigned
Unhappy with service
Change of business requirements
Is there any additional feedback or comments you would like to provide on your VA or our service?
