The Hidden Cost of Being a Nice Boss (And Why You’re Probably Paying It Right Now)
Let’s talk about something that doesn’t show up on your P&L straight away, but quietly drains your business anyway. Being a nice boss. Not the genuinely kind, fair, supportive kind.I mean the overly accommodating kind. The kind who avoids honest feedback because “they’re sensitive”.Who lets underperformance slide because “they’ve got a lot going on”.Who fixes […]
The Real Reason You’re Repeating Yourself (And How to Get Your Team to Finally Retain Stuff)
If I had a dollar for every time I said the same thing to my team and still got blank stares, I’d be retired on a beach somewhere by now. “Wait, we were meant to tag that in ClickUp?”“Yes. We’ve talked about this. Fourteen times.”“Oh, I must’ve missed that.” No.. You didn’t miss it. You […]
Hiring Local Is Holding You Back, Why Offshore Talent Is the New Standard
Let’s clear something up, because this gets wildly misunderstood. When most people hear “Virtual Assistant”, they picture a social media girl, an inbox monitor, or some vague admin floating around in the cloud making Canva posts. Or, my personal favourite, people in engineering and construction who think a VA is some kind of automation tool. […]
AI Might Replace Your Team, But It Will Definitely Change Who You Hire
Everyone’s having the same quiet panic right now. “Do I even need to hire anymore?”“Should I just use ChatGPT instead of getting a Virtual Assistant?”“Am I wasting money paying someone to do things AI could do faster?” I get it. I really do. AI feels like it showed up overnight and started doing things we […]
When It’s Time to Let Someone Go (Even If You Really Like Them)
Letting someone go is one of the least glamorous parts of leadership. It’s uncomfortable, emotional, and if you’re anything like me in my early years, you’ve probably kept at least one person around six months longer than you should have. Not because they were performing. Not because they were improving. But because you liked them […]
The Lazy CEO’s Guide to SOP’s That Actually Work
SOPs are no one’s idea of a good time. They’re not creative, they’re not sexy, and they’re definitely not the reason you started a business. But if you’re working with a Virtual Assistant or a remote team through LinkedVA, standard operating procedures are the thing that stops your business falling apart every time someone gets […]
Why Hard Conversations Make You a Better Leader, Not a Villain
If you want to run a team made of actual humans and not robots, you need to build a backbone for awkward conversations.No more sugar coating. No more staying up at midnight fixing work because you couldn’t be bothered telling someone they missed the mark. No more hoping your Virtual Assistant or LinkedVA team member […]
Stop Blaming “Common Sense” And Start Defining “Done”
Every founder has had that moment where a task comes back from the team and you stare at it thinking, that is absolutely not what I meant.You sigh. You say thanks. Then you redo it yourself because it feels easier than explaining it again. Do it once, fine. Twice, sure. But if you keep stepping […]
Why Your First Hire Should Be a Generalist EA, Not a Specialist
If you’re building a business and trying to do everything yourself, you already know the feeling. The list gets longer, the days get shorter, and suddenly you’re running on caffeine and sheer willpower, hoping nothing important slips through the cracks.I get it, I really do. Most founders think their first hire should be a marketer […]
Overwhelm Isn’t a Workload Problem, It’s a Boundaries Problem
If you’ve been walking around feeling stretched too thin, snappy, or constantly on edge, you’re not broken. You’re just carrying things that were never yours to hold. And honestly, it’s no wonder you feel overwhelmed. Most founders don’t realise they’re drowning because of boundaries, not workload. I get it, I really do. We say yes […]